Document360 is a knowledge base documentation tool specially designed for all SaaS products. It is a Saas platform that helps you to build a great self-service knowledge base for your customers and internal users (public or private knowledge bases). It comes with robust features like uncompromised authoring experience, rich theme, built-in analytics, and enterprise-grade restore, back-up and versioning functionalities.Benefits of Using Document360This setup affords a startup or small business to implement a centralized Knowledgebase, providing a blended approach to learning and knowledge sharing in an organization. It also helps customer support to increase productivity and reduce the load on customer tickets by setting a dynamic self-service portal.Document360 also gives you the option to manage multiple knowledge bases from a single place. The built-in analytics feature filters data and provides the report to derive actionable data and insights. It has sophisticated private documentation features that push the security-first agenda, mitigate information leaks, and protect all sensitive information.Customers can use the smart instant search for quick help and dynamically look for the most relevant help articles. This is ideal for highly engaged and new era customers looking for instant help. The instant category filter helps the consumer to freely navigate and making your Knowledgebase usable and more reliable. When it comes to integration with other tools, Document360 allows you to instantly connect with the apps you use every day. Document360 works seamlessly with third-party applications such as Disqus, Intercom, Zendesk, Google Analytics, and more.
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Document360 is number 1 rated knowledge management platform engineered for growing companies