Khoros is a computer software company that offers a customer engagement platform that turns siloed knowledge into enterprise value and customers into contributors. It enables companies the ability to run their business with their customers, anticipating their needs, accelerating sales, loyalty, and innovation.Deliver world-class digital customer care and sales with AI-powered workflows and rich analytics, while deflecting call volume and cutting operational costsThe IDC MarketScape highlights several strengths of Khoros Communities, including our engagement workflows, gamification options, and rich APIs.From messaging, chat, social media, reviews, and SMS, to owned and channel-based digital communities, they help brands harness the power of human connection across every digital interaction to stay all-ways connected.
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Khoros is a customer engagement platform that turns siloed knowledge into enterprise value and customers into contributors.