Vanilla provides a hosted community forum solution. Vanilla helps companies turn their audience into an engaged community, grow traffic, reduce support and increase revenue. They believe that your community should uniquely reflect your brand and culture, be welcoming and reward members for positive participation.Build brand advocates, improve customer support, and increase customer retention with the #1 community software from Higher Logic Vanilla.The world’s most customer-centric companies are building communities using Higher Logic Vanilla’s powerful platform.Looking to proactively deflect support tickets, enable self-service and keep costs low.Looking to level up the experience that customers have with your brand.Looking to gather product feedback in a scalable way to build market driven roadmapsLooking to build brand awareness, loyalty and advocacy to increase revenue.
Finding the right tools for your community is complicated.
We made this FREE community tool recommendation app so you can discover the best tools used by the world’s top communities. Get custom recommendations based on your community type, size, & budget.
Cloud-based customer community software. Help customers create a social bond with you and each other. Let customers help each other and deflect tickets. Improve your product or service with feedback and insights. Create a sense of trust with prospective customers.