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Intranet: Definition, Use, Benefits, and Examples
The purpose of the blog is to explain the intranet, how it works, how companies could benefit from it, some great examples of intranets, and how to get started.
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What is AI knowledge search and how does it work
Searching is becoming outdated and AI knowledge search is the new way of finding information and personalizing it. We believe teams should be able to work without the friction of going through hierarchies or searching through information.
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The Future of Enterprise Search: AI Trends and Predictions
The introduction of AI has transformed enterprise search by enabling more sophisticated and accurate information retrieval. This shift from simple keyword matching to intelligent, context-aware search is a major milestone in the evolution of enterprise search.
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The Role of Natural Language Processing in AI Enterprise Search
The advent of AI and NLP has revolutionized this field. By understanding the context and semantics behind user queries, NLP-powered search engines can provide more accurate and relevant results.
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Threado 101: How to connect and leverage your company data from multiple sources
This is a part of a series where we talk about ways of improving your support functions. In this guide, we explore how you can connect your scattered knowledge base into a single source of truth with Threado AI.
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Threado 101: How to bullet-proof your knowledge base for customer-facing teams
This is a part of a series where we talk about ways of improving your support functions. In this guide, we explore the importance and ways of maintaining a knowledge base along with how Threado AI can help.
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Unlocking the Potential of Knowledge Management in Customer Support
Knowledge management in customer support is not only essential for internal teams to ensure efficient support but also act as a source for self-service to customers.
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