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How AI Chatbots Improve Customer Engagement and Retention
mplementing customer service chatbots and automated customer service solutions is a strategic move for any business looking to enhance customer satisfaction and retention.
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Threado 101: How to train your customer-facing teams to work alongside AI
This is a part of a series where we talk about ways of improving your support functions. In this guide, we explore ways in which you can train your teams to work better with AI.
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Empower your support team with Threado AI Agent Assist
With AI Agent Assist, your agents can answer queries faster saving time on searching through databases and understanding the context of the queries asked.
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7 ways to elevate your SaaS customer support
Support functions differently across industries and for SaaS, specifically, there are ways in which you can take your support to newer heights.
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Leveraging AI in Customer Support: Insights from Zapier's Director of Support
We recently hosted Lauren Fearn, a support leader with over 10 years of experience and the Director of Support at Zapier, in our fireside chat series.
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The Cost-Effectiveness of AI in Support Operations
Companies that leverage AI report substantial savings, with reduced operational costs and enhanced efficiency translating to a higher ROI.
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