The Community-Led Growth Index

Community-led growth is here to stay and there are no two ways about it. Organizations have realized the benefits they can reap and are now building amazing communities for their brand. Check out this list of 350+ CLG brands that are taking over the online community space by storm!
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Klaus

Location
Tallinn, Harjumaa, Estonia
Klaus is a conversation review tool that improves customer service quality by making internal feedback easy and systematic.
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Community Lead
Triin Ilves
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Community
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Contact Email
team@klausapp.com

The Founders

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Kair Käsper

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Martin Kõiva

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Nanda Kumar

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Allen Sebastian

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Last Funding Round
Seed
Total Funding Amount
$7.3M

High-growth companies use Klaus to improve their customer support quality. - Improved CSAT & efficiency metrics after the first month of usage. - Impactful coaching sessions and 1-1s based on performance metrics and conversation examples. - Actionable metrics to track quality and identify issues as they arise. - 90% time saved compared to doing reviews manually using spreadsheets.

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