The Community-Led Growth Index

Community-led growth is here to stay and there are no two ways about it. Organizations have realized the benefits they can reap and are now building amazing communities for their brand. Check out this list of 350+ CLG brands that are taking over the online community space by storm!
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Zendesk

Location
San Francisco, California, United States
Zendesk is a customer service platform that develops a software to empower organization and customer relationships.
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Community Lead
Alexey Brezinskiy
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The Founders

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Alexander Aghassipour

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Mikkel Asger Svane

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Morten Primdahl

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Nanda Kumar

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Allen Sebastian

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Last Funding Round
Grant
Total Funding Amount
$85.5M

It can be complicated to provide support across channels — but your customers don’t need to know that. The Support Suite allows your business to have natural conversations with your customers, without letting them feel what’s going on behind the scenes. It’s sophisticated enough to meet complex needs, and simple enough to let you get up and running immediately. The Support Suite lets you have conversations with customers on any channel (email, chat, voice, and even social messaging apps like Facebook, WhatsApp, Apple Business Chat and more), while keeping all the interactions and relevant context in one place for your agents. It’s a unified agent workspace — helping your teams provide a faster, more personal experience to your customers. Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. From large enterprises to startups, we believe that powerful, innovative customer experiences should be within reach for every company, no matter the size, industry or ambition. Zendesk serves more than 160,000 customers across a multitude of industries in over 30 languages. Zendesk is headquartered in San Francisco, and operates offices worldwide. Learn more at www.zendesk.com.

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