Community OS

Create community knowledge base

Community content forms an integral, if not the most important, part of the community experience. Having a well organized community knowledge base that is easily accessible to members adds immense value to members. Here are two ways to think about organizing community content

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1. Curation of content generated by the community

Lenny's Weekly Community Wisdom is a curation of QnAs from the community

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2. Most frequently accessed content

Organise content that's useful for members on a recurring basis:

  • Community guidelines
  • Events calendar
  • FAQs
  • Session notes
  • Member perks

Make it easy for your members to go to a place to get all the information they need about the community. Here's a quick template for you to put together for a Wiki.

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🛠️ Resources

Notion - organise your community's most frequently access content as a repository

Substack - curate QnA or discussions from your community and publish it weekly as a newsletter

OSlash - create memorable short-links for most commonly accessed URLs for your community

Circle.so - use a modern forum based platform to organise your community discussions and resources

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