Community OS

Measure community health

Create a health score card for your community.

"1. Community health metrics - how healthy is your community? (growth, churn, post/comment activity, NPS, network density). 2. Business metrics - how is community impacting your business?" - Erik Torenberg

"One of the best way to check the health of an online community:Check the introductions channel or thread. If current members are not welcoming new members, that's a bad sign." -Ramli John

Quantitative metrics to keep a track of over time

  • Total members, new members added
  • % of new members who took an action (reacted to a content, posted a message)
  • Daily active members, monthly active members
  • Number of messages, replies and reactions posted
  • % of messages that received a reply
  • NPS / feedback scores from the community

🛠️ Resources

Threado - the command centre for your online community. Sign-up for early access to our beta.

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