The Community Glossary

Carefully put together words with more than just boring textbook definitions. Get a deep-dive into the world of community-building through best-practices, real-life examples, explanations, how-tos, and what nots.
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SaaS community

SaaS (Software-as-a-Service) is a business model in which a user is given permission to use a software or a product on a subscription basis. SaaS companies have exploded over the years and are turning out to be one of the most competitive business models in the industry. SaaS businesses are trying everything to stand out. From organic content marketing to paid advertising and events, SaaS organizations haven’t left any stones unturned in getting more customers.

Community is one of the things that has become popular in the SaaS domain. A SaaS community is built around the product or service that the company provides. It’s a space for the people who very commonly use the product or are there to ask questions, have discussions, or learn about the product from others.

A SaaS community is synonymous with a brand community.

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