The Community Handbook

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🙋‍♀️ As the community grows, how do you make sure interactions are still human-friendly?

Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes

Human interactions are natural and if you have to force them, you’re probably not doing it right. Part of the reason why your community is growing is because your interactions and conversations are already engaging enough. In the midst of trying to grow a community, don’t forget to have fun because that’s when you’re your true self, that’s when you’re the most humane. Don’t let a growing community overwhelm you; keep doing what you’re doing because your authenticity is what got you here and it’s also what will take you ahead. But of course, don't forget moderation.

In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool
<blockquote class="twitter-tweet tw-align-center"><p lang="en" dir="ltr">When building a community, be authentic.<br><br>When engaging a community, be authentic.<br><br>People sense authenticity and genuinely stick as a community!</p>&mdash; Sharath 📣 (@5harath) <a href="">February 10, 2022</a></blockquote> <script async src="" charset="utf-8"></script>

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