The Community Handbook

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💻 How to engage a technical community?

Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes

Technical or not, any type of community requires value. You need to be able to build an environment that makes it apparently clear what the community is for. Engagement requires constant conversations. But the one thing about technical communities is that they are extremely niche to certain backgrounds and so is the audience. So, to keep a niche community buzzing, you need to add relevant resources and content constantly to keep people’s interests on edge. If possible, try collaborating on certain projects with the members or even share your projects for feedback or even as a resource. As far as we know, people in niche (or technical) communities thrive on practical value.

In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool

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