The Community Handbook

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🏆 How to make a community valuable?

Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes

Focus on the quality of what you offer. Keep a clear picture of why your community exists in the first place and stick to it, don’t try too hard to be someone you’re not but at the same time, don’t keep yourself from experimenting either. Some of the things that people value in a community are interactions, connections, and content that they probably won’t find anywhere else. Make events happen, and try to do things that haven’t been done before. Initiate conversations, take part in them, ask questions, give answers.  Engagement is one of the very important metrics for a successful community. Talk to people as much as you can. Invest in getting to know your community. The more you know them, the more you know what they need.To give you a head-start (or even just a gist of it), here’s a curated list of ways to add value in your community boiled down to the most important points.

In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool

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