The Community Handbook

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⏳ Our community’s target audience is in an overwhelmed industry right now and these employees have very little extra time. How do we find ways to keep them involved when they have many other priorities and little free time to advocate for and support our platform?

Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes

There is no rule book that dictates the ideal amount of time you should put in when you scale a community. Even if you spend 5 minutes a day for 365 days, you will be in a much better place than you are in right now. The trick is to divide and conquer; start small and have patience. Infinite patience equals immediate results.

Hear it from Sharath himself:

In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool

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