The Community Handbook

Get simple and fun not-so-obvious answers to questions that linger in your mind quite so very often.
Submit your Question
Handbook
View All Questions

🎓 What kind of education helps in being a community manager?

Ideation
Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes

Most people who are community builders don’t have a formal education in community building, they’re doing what they’re doing because they love it. Even the skills you need for community building depend on the community that you’re building. If you truly care about a cause, and you have a natural flair for helping people then you have nothing to worry about! But the one thing is that you have to learn to love data.

In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool

Check out how Retool is leveraging community-led growth to scale their efforts with no-code.

Explore other questions

Similar Questions

How to get inactive members to engage in the community?
What are some best practices for community engagement to reactivate inactive members in a community?
What are some community engagement activities that can help reactivate inactive members?
How to get inactive members to talk more in the community and get more brand community engagement?

Similar questions leading to this answer