CANCELLATION BY YOU

Cancellation within 24 hours of purchase:

You can cancel the order within 24 hours of your purchase by visiting your “My Account” section and cancelling a COD/ pending order or writing to us at contactus@threado.in for your prepaid order. The cancellation will be effective within 24 hours and you will get a confirmation email and the bonus used if any will be reverted to your account automatically. The customer agrees not to dispute the decision made by Threado and accept Threado’s decision regarding the cancellation

Cancellation after 24 Hours is over:

We need you to understand that on the basis of your consent written/ verbal we place the order with the brand, thus cancelling the order by you after 24 hours is over is a doubleloss of revenue for us. In such a case we need a written email from you stating the order number and the reason for cancellation. After receiving that email Threado will take a decision.

Please note: In cancellation after 24 hours of placing the order, if it is approved, in case of Prepaid order, the money is reflected back in your account in form of purchase credits. The customer agrees not to dispute the decision made by Threado and accept Threado’s decision regarding the cancellation.

Cancellation in COD Cases:

We appreciate if you inform us in advance in case you do not wish to accept the COD order, so that we do not dispatch the order and save on the courier cost and the effort.

Please note: Repeated refusal of COD orders might lead to barring of COD facility without any intimation. The customer agrees not to dispute the decision made by Threado and accept Threado’s decision regarding the cancellation.