Community NPS

Community Net Promoter Score (NPS) is a metric that uses customers’ likelihood to recommend your community as a score based on your customer experience. Here's how you can measure it.

Here's how you can use this template:

1) Click on the 'Framework Template'. It will take you to the Notion doc.
2) Duplicate it to your workspace by clicking on the 'Duplicate' button on the top right corner (you'll need to create an account on Notion if you don't have one - the free one should do).
3) Make the doc your workbook to get this task done!