AI Assistant that makes knowledge search obsolete

Threado AI revolutionizes how your teams access and get work done using your company's internal knowledge. Setup in minutes on Slack, Microsoft Teams, or as a Chrome app.

Start for Free

AI Assistant that makes knowledge search obsolete

Threado AI revolutionizes how your teams access and get work done using your company's internal knowledge. Setup in minutes on Slack, Microsoft Teams, or as a Chrome app.

Start for Free

Get more conversions and deal closures

Look up prospect information quickly and have more personalized conversations - close more deals with AI that streamlines your work.

Start for Free

Generate content and copies instantly

Get content for social posts, email campaigns, product messaging - personalized based on brand tone and voice.

Start for Free

Accelerate customer conversations, zero delays

Identify account POCs and get instant insights into customers - have more customer conversations in less time, improve customer relations.

Start for Free

Resolve 5x more customer queries

Connect ticketing apps and knowledge base in one place - improve customer experience with instant resolutions.

Start for Free

Fewer tickets from internal teams

Enable employees to troubleshoot and resolve issues independently, without unnecessary tickets and delays.

Start for Free

Elevate employee onboarding and experience

Onboard employees faster with an AI assistant and empower them to understand company guidelines, culture, and policies on their own.

Start for Free

Delight community members with better engagement

Leverage community knowledge to improve the experience and engagement with self-serve support for members, faster responses, and accurate resolutions.

Start for Free

Transform how your team finds information and gets work done

Stop wasting hours searching through disconnected sources. With Threado AI, get instant answers and focus on what matters.

Always there, wherever your team works

Threado AI integrates effortlessly into your daily tools like Slack, Microsoft Teams, and Chrome. Access your company's information instantly, whether you're at your desk or on the move.

"Tremendously efficient and almost 90% accurate in answering queries."
Neil Chaudhuri, Juno
Start for Free

Your company’s AI-powered knowledge hub

Threado AI makes it easy to interact with all your internal structured and unstructured data including traditionally hard-to-access data sources- Knowledge base, intranet, CRM, support conversations, product adoption metrics, revenue data, and more—all in one place.

Effortless setup, ready in minutes

Intuitive, user-friendly, and super-easy to navigate. Connect your internal knowledge sources and start using Threado AI — no fuss, no fluff. Empower your team to access company information instantly, without dependencies, limitations, or delays.

Start for Free
"Threado AI helped us connect our entire knowledge base into a single source of truth."
Prasun Choudhury, MoEngage

Your data is always secure with us

We are SOC 2 Type II certified and committed to keeping your sensitive data safe. All customer data is encrypted. All data in transit is encrypted using TLS 1.2+.

Start for Free

Threado has been a game changer in supporting our Notion community around the world. Truly one of my favorite teams in tech today and I often think about how much time I save because of all of their innovative features. As always excited to see the next step in the product with AI and so happy for the team 🙌

Francisco C.
Global Community Lead, Notion

Gen AI is only as strong as your knowledge base and what we saw with Threado AI is that with proper documentation, it’s 99% accurate in answering questions. After integrating and training on internal docs, the answers put together were very nice. Threado AI has turned into our go-to source for all information. And not just support but customer success, sales, and even engineering have started using it.

Prasun Choudhury
Senior Director Solutions Engineering, MoEngage

With Threado AI, we can just ask the question without having to manually go through our entire knowledge base. Instead of having our team scour through each account and their information, all of it is just one question away on Threado AI. Icing on the cake is that the tool also gives us the source of the information provided which makes Threado AI behave like our very own search engine!

Neil Choudhuri
Business Operations and Customer Service,  OnJuno.

Because Threado AI helps resolve 50-100 queries every day, the ticket volume per agent remains tremendously under control, and despite an increase in product users, we haven’t seen an increase in support tickets per agent. Threado AI is essential to us, no doubt about it, and with the volume, Threado AI’s importance will also grow along with it; we will rely more and more on Threado AI.

Savian Boroancă
Head of Community, Sessions
Making work effortless in the AI era

Think about it. All that valuable information we need every day has always been scattered and hard to find. It's like trying to make sense of gibberish. But now, with AI, we can finally tap into the power of all that unstructured data. We can interact with information in ways we never thought possible, making life easier and getting things done with less hassle.

At Threado AI, we live by three principles to shape your perfect work assistant:

1. Ask is the new search
   Forget endless searching. Just ask, and get the answers you need instantly.
   
2. Help when you need it
   No more waiting. Get immediate assistance right where you are.
   
3. Effortless productivity
   Let AI smooth out the bumps in your workflow, unlocking your full potential.

Think about the hours spent on customer queries, troubleshooting, generating content, or sales conversations. With Threado AI, these tasks are completed in minutes, not hours or days. We believe today’s teams shouldn't just adapt to AI — they should harness it. Here’s to making your life easier with AI and helping you do your life’s best work.
Co-founder and CEO, Threado AI

Resources

Everything you need to empower your customer-facing teams with AI.

The definitive guide to scale great support teams

Deep insights carefully analyzed from 800+ communities, across 6 sectors

BLOGS

Insights, news, and knowledge about everything AI and customer support
Update cookies preferences