The automation feature has been designed specifically to make community engagement easier at scale. Use a range of filters to setup condition-based workflows and define actionable blocks that interact with the members in a personalized manner. Such targeted campaigns at scale will definitely help drive both engagement and activation.

You can send personalized messages, conduct surveys to better understand the community, tag members through conditions, and narrow down using split conditions based on member engagement to further create intricate and elaborate workflows.

Each workflow has to be setup with a trigger condition which can be set in two ways: either when a new member joins or by using a combination of filters to target a specific group of members. You can target based on member attributes like name, tags, level of engagement, etc., or use activity levels to target members who have been active or inactive in a given time range.

We have a collection of templates that cover some of the most critical yet essential community-building tasks that community builders have to do on a regular basis. To get started, you simply have to replicate any one of these templates on your workspace, customize the messaging according to your community, and set it live all in a few easy steps.

Of course. Automation reports will give you a breakdown of the performance of your active workflows down to every block. Get a transparent view of what worked and what didn't; double down on things that did. Back everything with data and have the perfect way to measure the ROI of your community.