Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes
Before you define anything else, define the purpose. Why does your community exist? What purpose does it serve? Once you have a purpose, you’re almost halfway there. Document everything. What is it you want to achieve as a community? That becomes your mission. How do you picture your community down the line? That’s your vision. Set more short-term and achievable goals which helps boost morale but always have the bigger picture at the back of your head. Â
Another thing you can pay attention to is to keep your community involved in deciding what the goals should look like. This can be your secret to reaching your goals without any friction. With all hands on deck, you can expect smooth sailing despite bad weather.
In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool
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