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🤝 How to delegate community operations?

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Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes

Take your time to understand the members of your community. Pay attention to who does what or what their natural thought process is. If need be, connect with them and talk about community-building in general, or anything that’s unique to your community. Only when you know the members will you be able to delegate the operations appropriately. Try experimenting over time, switch tasks between members, and gauge who is best suited for what job.

In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool

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