The Community Handbook

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🌕 How to start initially and what platform(s) to use for managing a community?

Have you ever felt out of your depth, like a fraud, and just guessed/bullshitted your way through the situation, petrified that at any time, someone was going to call you on it? - Mike-Cannon Brookes

The tools don’t matter. Any platform is fine as long as what you’re offering in your community holds value. Start by establishing a niche, you need to stand out from the crowd. Offer great content which will in turn offer value. Engage! Voicing your stance is the only way of being heard. If you think Slack is good enough, go with that. Discord? sure.

In 2018, I took a Udacity course in front-end web development and found the community managers to be stellar advocates who were really motivating. I was looking to break into tech, and got inspired and started applying for community-type jobs as a result. I landed my first gig at Khan Academy, where I led and managed volunteer groups for a year before moving onto Quora to oversee writer and power user programs, and am now doing the same at Retool. - Alina Din, Community Manager at Retool
<blockquote class="twitter-tweet tw-align-center"><p lang="en" dir="ltr">When you&#39;re starting a community, really you are designing one.<br><br>🧵</p>&mdash; Rosie Sherry (@rosiesherry) <a href="">November 2, 2021</a></blockquote> <script async src="" charset="utf-8"></script>

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