map (noun) - a diagrammatic representation of an area of land or sea showing physical features, cities, roads, etc.
Maps help people to get from point A to point B and understand the lay of the land. Communities today exist in virtual spaces but they are in many ways mini-societies that have a structure and way of functioning. Just like how maps help guide people to their destinations, communities can help their members by having a 'Getting started' guide or a 'Community Map' to guide members to get the best out of the community.
Here are a few things you could include in the Community Map to make it easier for your members:
Notion - create a 'Getting Started' page to capture all details and maintain it as a guide members can go back to.
Loom - use Loom to create short walkthrough videos of your community.
Some hacks for building engaging communities, some community cookies, and lots of resources!
Importance of listening to your community members and understanding their pain points or barriers to achieving their goals